Privacy Policy

Last updated: April 3,2026

Thank you for visiting our website. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store. If you do not agree with the terms of this policy, please do not use our website.

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, protected by secure servers and firewalls.

Information We Collect

We may collect the following types of information:

  • Personal information you provide (such as your name, address, email, and payment information)
  • Automatically collected information such as your IP address, browser type, and device data
  • Order details, purchase history, and communications with our support team

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders or account
  • Improve our website, products, and customer experience
  • Send promotional messages (only if you opt in)
  • Comply with legal requirements and prevent fraud

We may also use your information for remarketing through trusted advertising partners such as Google Ads, Facebook, and TikTok. You can opt out of personalized advertising at any time through your browser or platform settings.

Cookies and Tracking

Cookies are small files placed on your device that help us provide a better shopping experience. They allow us to remember your preferences and analyze traffic on our site.

We may also use tracking pixels from advertising partners such as Meta (Facebook), Google, and TikTok to measure performance and improve marketing relevance.

Sharing Your Information

We share your personal information only as necessary to operate our business—for example, with:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers

We do not sell or share your personal information.

Your Rights

If you are a resident of certain regions (such as California or the European Union), you have the right to:

  • Access your personal data
  • Correct your personal data
  • Request deletion of your personal data

To exercise these rights, please contact us at freshorasupport@gmail.com.

Data Retention

We retain your order information for our records unless and until you ask us to delete it. Certain data may be kept longer to comply with tax or legal requirements.

Security

We use secure socket layer (SSL) technology and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Users

We currently sell primarily within the United States, Canada, and the United Kingdom. Any international data transfers are managed securely through Shopify in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted here with a revised “Last updated” date.

Contact Us

For questions about this policy or to exercise your rights, please contact us at:

Email: freshorasupport@gmail.com